Creditor Liaison Officer - Sale
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Location:
Sale
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Salary:
£16,000
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Contract Type:
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Start Date:
ASAP
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· Handling inbound and outbound calls from our client’s creditors.
· Handling inbound post and spreadsheets.
· Handling inbound calls from creditors
· Making outbound calls to negotiate offers with clients creditors
· Complying with the companies Data Protection policies
· Handling post & spreadsheets from creditors
· Updating creditor information onto our in-house system
· The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post.
All employees are required to be professional, co-operative and flexible in line with the needs of the post.
SKILLS
· Experience working in a debt management business in a similar role is desirable
· Minimum 6 months experience inbound or outbound call centre environment· Good verbal communication skills
· Good attention to detail with a high degree of accuracy in data input· Computer literate, MS Word, excel , and email
· To be able to work in a target driven environment
· To be able to prioritise work loads in a changing environment
· Able to work as part of a team with a flexible but organised approach to completing tasks
· Excellent time keeper
· A drive for customer satisfaction
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